Empathy: Understanding that all humans are experiencing their own dynamic world of challenging situations & emotions, for their own personal reasons. And your girlfriend who gave you hardcore attitude yesterday, might have just had a stressful week and not enough noruishing food to create a healthy balance of neurotransmitters. She probably just needed a good massauge, some home cooked food & a set of ears to listen to her pain. Not you being a giant manchild, thinking her cussing you out in spanish is something personal against your manhood.
Or that car who cut you off going 85 miles an hour on their way to meeting you at a red light yesterday. Maybe they are in desperate need to get to the hospital to see their dying grandmother one last time. Maybe they have super low blood sugar and are on their way to get milkshakes to continue the viscious sugar addiction cycle. Or maybe they just dont care about the high probability of an eventual $300 ticket, the high risk of a car crash ending their life or the likelihood of putting other peoples life in danger with their pointless speeding all for the sake of getting to work an extra 5 minutes early, or getting stuck at a red light with you.
No matter what, it's always important for your own mental health not to take other peoples actions personally, and to try to understand WHY people act the way they do beyond the simple minded "people are dumb" or "people suck" mentality. Empathy is the most rational realistic skill of gaining that kind of emotional maturity.
I suppose it requires too much critical thinking for most people, i dont know. But i think this would make the world a much better place.
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